01
The challenge
Patients over 50 struggled with complex multi-step booking flows and small font tap targets.
02
My approach
Mapped accessibility-first touch targets, high contrast palettes, and a 2-tap doctor appointment flow.
03
The solution
An ergonomic mobile application with voice search, clear medication reminders, and secure video calls.
04
Outcome
98% appointment completion rate with over 150,000 active monthly patients.
